Ensure that the Bluetooth feature on both devices is activated.
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
Ensure that the latest version of the PLAYFIT app is installed on the mobile device. If necessary, update the PLAYFIT app to the latest version.
Ensure that your smartwatch and the other Bluetooth devices are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.
