Customer Support

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Latest activity by Customer Support
  • Customer Support created an article,

    How can I claim warranty for my product?

    Warranty Claim can be requested by calling Customer Care at +91-8588874744 or by sending email to You must provide proof of purchase to claim the warranty. Upon verification of y...

  • Customer Support created an article,

    What is covered under this warranty?

    1. PLAY guarantees standard manufacturer warranty on every PLAY device sold to consumers (applicable from the date of purchase). 2. The warranty is confined to the first purchaser of the product on...

  • Customer Support created an article,

    I have requested for a replacement. When will I receive it?

    Once a PLAY customer has raised a replacement request, our team will investigate and initiate the return of the concerned PLAY device. Upon investigation of the concerned device and subsequent appr...

  • Customer Support created an article,

    Can I request for a replacement?

    Though the chances are very minimal, but due to any reason if the device received by the PLAY customer is observed to be defective, PLAY Replacement-Policy allows the PLAY customer to request a rep...

  • Customer Support created an article,

    How do I cancel an order?

    PRE-DISPATCH As a valued PLAY customer, you can cancel your order any-time before the product has been shipped. If you paid via a prepayment mode (credit card, debit card or net banking), then your...