Hamish Patel
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Articles
Recent activity by Hamish Patel-
Do I always have to turn on the mobile phone Bluetooth when using PLAYFIT SLIM?
Incoming calls, SMS, music control, App notifications all require turning on the Bluetooth to keep the watch and the mobile phone connected The step counting, heart rate detection, clock, alarm, a...
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What should I do if I can't search or connect my mobile phone with PLAYFIT SLIM?
Make sure the display on the watch is ON when attempting to connect with the App. The watch can't be searched and bound when the battery dies. Therefore, you may check whether the watch has any po...
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How to synchronize data? What should I do when the synchronization fails?
When the mobile phone Bluetooth is turned on and the PLAYFIT App is opened, the data will be automatically synchronized. You may also pull down the data list on the main interface of the PLAYFIT A...
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What should I do if I can't log in/logout on the PLAYFIT App?
Check whether your account number and password are correct. You can make use of Forget Password to retain your data. App attempts to sync data when logout is triggered. Make sure your phone is con...
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Which account should I use to log in to the PLAYFIT App?
You must create an account with login details on the App to allow it to make changes to settings on your watch and activity tracking. Your data is secured on our server for a 1 year rolling period.
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How to get the PLAYFIT App?
For Android users : Go on Play store and search for the PLAYFIT -IoT Wearable app on the search bar. Click on install For Apple users : Go on Apple store and search for the PLAYFIT -IoT Wearable ap...
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What should I do if my watch hangs up?
Put the device for charging to ensure the enough operating battery Restart from app or Watch
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What should I do if the battery is depleting faster than when first purchased?
When you expose the watch or the battery to very cold or very hot temperatures, the useful charge may get reduced. The battery is consumable and the useful charge will get shorter over time. Also...
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What should I do if the Bluetooth connection frequently gets disconnected?
If there’s a barrier between the devices, the operating distance may get reduced. Make sure that your watch and the other Bluetooth device are within the maximum support Bluetooth range (10 m). ...
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Not able to locate the watch with my other bluetooth device. What should I do?
Make sure that the Bluetooth pairing mode is turned on. Restart the watch and search for the watch again. Make sure that the watch and the other Bluetooth device are within the support Bluetooth...