Hamish Patel
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Recent activity by Hamish Patel-
What to do if my smartwatch hangs or freezes?
If your PLAYFIT XL freezes or hangs, you may need to stop using some features or turn off the smartwatch and turn it on again. Put the device in charging for reset
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What to do if the touch screen responds slowly or improperly?
If you attach a screen protector or optional accessories to the touchscreen, the touch screen may not function properly. If you are wearing gloves, if your hands are not clean while touching th...
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What is IP67?
The above devices have been tested to IP67 standards. This means that they are water resistant to up to 15cm to 1 meter in depth for 30minutes.
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What to do if my watch screen doesn't turn on or responds slowly when I rotate or raise my wrist
It is recommended that you keep the screen of the band/watch facing up and wear it tightly behind your wrist bone to prevent it from sliding. When rotating or raising your wrist, move the screen t...
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My screen does not turn on. What should I do ?
When the battery is completely discharged, your PLAYFIT XL will not turn on. Fully charge the battery before turning on the PLAYFIT device.
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How to set date and time on PLAYFIT DIAL watch?
PLAYFIT DIAL synchronizes with your phone for Time and Date settings. Make sure the watch is connected with App and Synchronized. Perform a manual Sync by pulling down the screen if necessary.
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Can I put customized watch faces on PLAYFIT DIAL?
Yes, PLAYFIT DIAL comes preloaded with Four or Six (depending on the FW version) different watch faces to suit your lifestyle and also upload of customize watch faces feature is enabled. PLAYFIT A...
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Does the radiation of PLAYFIT DIAL harm the human body?
PLAYFIT DIAL is made with a low-power consumption Bluetooth chip. Its radiation is much lower than that of a Bluetooth headset, and its signal strength is less than one thousandth of that of a mobi...
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What factors can affect the heart rate reading result?
Non-standard wearing manners such as light leakage caused by imperfect fitting, arm swinging, and slight movement of the watch on the skin can affect the measurement of heart rate signals. Wearing...
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Why does the watch display the number only without indicating the name when getting incoming calls?
For Android phones, you need to enable PLAYFIT App to read the contact information (find Phone Settings - Application Management - PLAYFIT App - Permission Management and check all permissions). C...