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What should I do if my smartwatch isn't getting recognized by a computer?
- Check that the watch/band and the computer are directly connected, not via a USB hub.
- Check that the USB cable is properly connected to the USB port of the computer.
- Check that the watch/band and the computer are directly connected, not via a USB hub.
- There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available.
- Try the USB connection procedure again in cases other than those stated above.