Check if the charging pins of the case and the earbuds are clean and there is no obstruction. If necessary, they can be cleaned with soft cloth.
LED behavior indicates the different status of the device:
| S. No | Device Status | LED Behaviour |
| 1 | When the charging case is connected to power and it is charging towards full charge | Continuous Orange LED |
| 2 | When the charging case is connected to power but it is fully charged | Continuous Green LED |
| 3 | When the charging case is in low battery condition (<10%) | Orange LED flashes for 10 seconds |
| 4 | When the charging case’s battery condition (10% - 50%) | Orange LED glow continuous for 10 seconds |
| 5 | When the charging case’s battery condition (50% - 100%) | Green LED glow continuous for 10 seconds |