Make sure the PLAYGO T44 earbuds and the charging case are charged prior to first time use. Keep the earbuds within 3 feet of the mobile device you are trying to connect with.
Open the charging case and let the earbuds remain in the charging case. The earbuds automatically enter the pairing mode. Switch-on the Bluetooth connection of the mobile device and search and connect to PLAYGO T44.
Just in case Auto-Pairing does not work: With earbuds in the charging case, long press the Multi-Function Button (inside the charging case) for 3 seconds until indicator LED flashes white slowly, this means that the earbuds have gone into the pairing mode now.
If still unable to connect, perform a Factory Reset.